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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account suspended for phishing

    Asked by Francesco Vozza  on April 06, 2016 at 10:59 AM

    Dear sir,

    my account (mixnauten@mail.com)  was suspected to be used for phishing; fot that it was suspended.

    But it's a mistake. We use the form only for subscription at mixnauten (www.mixnauten.co.nf); this is a music distribution service from Italy.

    It's a great mistake, so please can you resolve this issue?

    Thanks in advanced


    MixNauten - Global Music Distribution


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    JotForm Support

    Answered by ashwin_d on April 06, 2016 at 12:13 PM

    Hello Francesco,

    I did check your account and found that it is already active. It seems one of my colleague have already taken taken care of your account issues and responded to you on the following thread:  http://www.jotform.com/answers/809600-Phishing-Detector-Form-disabled-due-to-the-keyword-Login-alone#3 

    Thank you!

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    Answered by mixnauten on September 20, 2016 at 03:49 AM

    Hi ashwin,

    Can you hide the post, please?

    Search engine associate "MixNauten" to pishing!"

    Thanks a lot



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    JotForm Support

    Answered by ashwin_d on September 20, 2016 at 04:56 AM


    Upon your request, I have marked this thread as private. Now only you and JotForm has access to this thread.

    Thank you!