Attachments in RTF notification

  • Profile Image
    PearsonCreative
    Asked on March 02, 2012 at 04:03 PM

    Hi, 

    I've been very happy with Jotform, but I do have one issue. When a form is submitted, I have it set up so that a notification goes to our account on Basecamp, a project collaboration system. When I first created that notification, it wasn't showing up in Basecamp, but I changed the notification from HTML to text and it started working. The only problem is that attachments don't show up at all. Currently, I download the attachment from the HTML version of the notification I receive and upload it to Basecamp, but is there a way for the link to the attachment to show up on the text version of the notification?

     

    Thanks,

    David

  • Profile Image
    Mike_T
    Answered on March 02, 2012 at 05:56 PM

    Hello David,

    Thank you for contacting us.

    This is not currently possible, but I have escalated your inquiry to our Development Team.

    We will update this thread once we get any more information for you.

  • Profile Image
    liyam
    Answered on March 12, 2013 at 12:19 PM

    We apologize for the delay on the of this issue, David.  But we'd like to let you know that this request has been implemented already. 

    If you have further questions, please do let us know.

    Thanks.