What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can create submission reports in excel, CSV, PDF and the likes, and download them, here's a guide that you can refer to: https://www.jotform.com/help/326-How-To-Create-Form-Reports-in-JotForm
You can also check it in your submissions page, you'll see the download button for excel, CSV and PDF there. Here's a guide for that: https://www.jotform.com/help/269-How-to-view-Submissions
I also strongly suggest integrating Google Spreadsheet to your form, that will allow you to have the submission data directly stored in your online spreadsheet. Giving you a real-time list of submissions. Here's a guide on how to integrate JotForm to your Google Spreadsheet: https://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet
Let us know if you need more help on this.