What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    account suspended

    Asked by ronaldsim69 on April 06, 2016 at 01:48 PM
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    JotForm Support

    Answered by Kiran on April 06, 2016 at 02:14 PM

    I see that the account is autosuspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. As I check your JotForms, I see that you have created a login form in your account. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on Phishing forms. 

    Your account cannot be activated unless you agree to our Terms and agree to delete the guilty forms from your account. Please let us know if you want us to delete the guilty forms in your account in order to activate your account.