What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Account has been suspended

    Asked by Galen Tillman  on April 06, 2016 at 02:42 PM

    Okay tell me what I missed here? What form did I create that looked phishy.

    Seriously here my clients rely on my services to keep there website up and running, what did I do?

  • Profile Image

    Answered by victor on April 06, 2016 at 02:57 PM

    Sorry for the inconvenience. To assist you better could you please indicate the account or form that is blocked. I have just did a quick search using your email and only found two guest accounts, both are active and only one has a form created.

  • Profile Image

    Answered by Galen Tillman  on April 06, 2016 at 03:52 PM

    I am inquiring about the account : promoteyourministry

  • Profile Image

    Answered by victor on April 06, 2016 at 04:11 PM

    Thank you for the update. I have just reviewed your account and our phishing application suspended your account. It seems that the form SIGNIN and LOGIN violates our terms. and is the reason your account is suspended

    We do not allow forms to ask form credentials. I have removed this from your form and reactivated your account.

    If you have any question or doubts about this, please do not hesitate contacting us.