What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Ability to remove sub-labels from address field in JotForm PDF submission?

    Asked by rshann04 on April 06, 2016 at 03:34 PM
    Page URL:

    JotForm address field label remove label
  • Profile Image
    JotForm Support

    Answered by Kiran on April 06, 2016 at 04:29 PM

    I understand that you want to remove the label of the address field in the PDF submission. You may customize the PDF submission from the submissions view by clicking on Get PDF icon and then Customize PDF.

    You can then remove the label of the field or change the layout as per your requirement. 

    Hope this information helps! 

  • Profile Image

    Answered by rshann04 on April 06, 2016 at 07:14 PM

    I would like to remove the  field labels such as "Street address" and just have the information not the labels.

  • Profile Image
    JotForm Support

    Answered by Kiran on April 06, 2016 at 10:29 PM

    It is possible to remove the sub-labels of the address field in the emails/Thank you page. Unfortunately, it is not possible to remove sub-labels from the address field in the PDF submission. 

    Let me forward the issue to our backend team as a feature request to evaluate the requirement. We cannot promise that the feature will be implemented or cannot provide any ETA at the moment in this regard. However, you'll be posted on this thread if we have any update.

    Meanwhile, as a workaround, you may consider having separate fields instead of Address field to have only field values in the submission PDF.

    Thank you! 

  • Profile Image

    Answered by FurbabyFURtography on September 20, 2016 at 07:27 PM

    Has this ever been implemented ?   Seems quite redundant to have the Address box, and then each line has it too.   I would like to remove it as well!
  • Profile Image
    JotForm Support

    Answered by Jim_R on September 20, 2016 at 10:39 PM

    @FurbabyFURtography - To give way to the OP of this thread, I have moved your post to a separate thread https://www.jotform.com/answers/937686

    We'll have it addressed there shortly.