What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When using the payment integration with subscriptions, it's asking to add a price even when "variable price" is checked.

    Asked by caseystubbs on April 06, 2016 at 03:56 PM



    I get this error message as seen in the screenshot, what can I do to fix this?



    Page URL:

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    JotForm Support

    Answered by Kevin_G on April 06, 2016 at 05:10 PM

    Seems like you need to add at least a 0 in the price text box in order to save the product; however, I will report this to our second level so our developers will take a look and we will receive news about it on this thread. 

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    JotForm Support

    Answered by NeilVicente on May 20, 2016 at 09:24 AM


    This has been fixed. Please do inform us if there is anything else you need help with.