What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see that you have opened 2 additional threads next to this one.
We always suggest opening a single thread instead and adding as much details to it. When you open a lot of threads on the same subject, it is likely that you might get suspended as spammer.
Now seeing how my colleague has replied to you on this thread: https://www.jotform.com/answers/657643 please do reply only there and we will be happy to assist with the same on that thread.