What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form fields in the wrong order

    Asked by aspirebrokers on April 06, 2016 at 06:35 PM

    Hi Guys,

    In my form builder here is the order of my fields - http://snag.gy/JuNWa.jpg

    But when published it shows in a different order - http://snag.gy/0vbI8.jpg

     

    What am I doing wrong?  The shuffle option is turned off - http://snag.gy/gweZY.jpg

     

     

    Thanks

     

     

    in Form Builder jpg different builder
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 06, 2016 at 08:07 PM

    You are looking a the wrong field, you have two fields:

    The first field titled does not show, because it is conditioned to show only if a specific option in another field is selected:

    But no selection can be done, since that field is hidden by default:

    So, yo may click on "Show Field", so that field displays when form is loaded, and if "Yes" option is selected, then your other field "Do any borrowers have a poor credit history" will show up.

    Let us know if you need more help.

  • Profile Image

    Answered by aspirebrokers on April 06, 2016 at 08:08 PM

    Hahaha.  I am an idiot.  Sorry to waste your time!

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    JotForm Support

    Answered by BDAVID on April 06, 2016 at 09:25 PM

    No problem. Feel free to contact us anytime, we will be glad to assist you.