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Not receiving email notifications.Asked by davidcfa4u on April 06, 2016 at 06:36 PM
My form will not forward to my gmail when someone submits and inquiry and I am not new with jotform so I do not know what I am doing wrong
My information is email@example.com and that's where I would want it emailed when someone submits the form
Your recipient email was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
It has been added to white-list now. This was caused since the Sender Name is missing in your notification:
(Assign it a field of your form where the user inputs his name)
This should solve the issue. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender:
Let us know if you need more help.