What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where does the Paypal submission go

    Asked by billflinn on April 06, 2016 at 08:28 PM
    paypal submit paypal transaction incomplete payment
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    JotForm Support

    Answered by jonathan on April 06, 2016 at 11:44 PM

    If the user successfully completed the Paypal payment submission, you should be able to see the submission in your Paypal account transactions.

    If there was no completed payment, the submission will end up in your form Incomplete Payment Inbox

    User guide: Paypal-Incomplete-Payments-FAQ

    Let us know if you need further assistance.