What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to pass FullName field in Jotform to First Name, Last Name in Active Campaign via Zapier?

    Asked by youthsuccessdoc on April 06, 2016 at 09:33 PM

    In my Active Campaign emails, I only use the FirstName shortcode.

    I have tried setting the zap up several different ways and the name is not passing through to Active Campaign at all

    or only as the full name.

    I either need a way for the Jotform to only collect the first name or a way for the first name and last name to pass separately to Active Campaign.

    Help please.

    Page URL:
    http://yourprofitscorecard.com

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    JotForm Support

    Answered by EltonCris on April 07, 2016 at 01:52 AM

    The full name field is a group field so they're listed as one on Zapier when you map them into a 3rd party app.

    If you want to separate the first and last name, replace your full name field with two regular text box fields and label them first and last name. This way, you can freely map each of them into a different field or just map the field you want.