Unique ID not included when submitting the PDF

  • kimlyit
    Asked on April 6, 2016 at 10:24 PM

    Hi Team,

    Please advise, when i try to submit a pdf form, the unique ID is not displayed in the email. Is there anyway to display the unique ID in my email. The web form is working fine, it only happens when i convert it to pdf and submit.

    Thanks !

     

     

  • Elton Support Team Lead
    Replied on April 7, 2016 at 2:30 AM

    The Unique ID field relies on javascript which cannot be executed on the PDF form. In other words, this only works on a browser. That's the reason why the Unique ID is not included when you submit the form within the PDF. If you want the Unique ID to work, please use your form URL when submitting the form https://form.jotform.me/60878159197472.

    Or I suggest to use the submissions ID {id} as your unique ID for submitted forms over PDF.

    Thank you!

  • kimlyit
    Replied on April 7, 2016 at 4:55 AM

    okay Elton understood. Thanks for your help !