Unique ID not included when submitting the PDF

  • Profile Image
    kimlyit
    Asked on April 06, 2016 at 10:24 PM

    Hi Team,

    Please advise, when i try to submit a pdf form, the unique ID is not displayed in the email. Is there anyway to display the unique ID in my email. The web form is working fine, it only happens when i convert it to pdf and submit.

    Thanks !

     

     

  • Profile Image
    EltonCris
    Answered on April 07, 2016 at 02:30 AM

    The Unique ID field relies on javascript which cannot be executed on the PDF form. In other words, this only works on a browser. That's the reason why the Unique ID is not included when you submit the form within the PDF. If you want the Unique ID to work, please use your form URL when submitting the form https://form.jotform.me/60878159197472.

    Or I suggest to use the submissions ID {id} as your unique ID for submitted forms over PDF.

    Thank you!

  • Profile Image
    kimlyit
    Answered on April 07, 2016 at 04:55 AM

    okay Elton understood. Thanks for your help !