- mtakeyamaAsked on April 07, 2016 at 06:31 AM
I tried to use form encryption in "preference -> advanced" menu, but tapping the "advanced" tab doesn't navigate me to that menu today. I once tried it yesterday, and it worked in another form. Something went wrong to my account today? I changed browser for chrome, FF, IE, and edge, but situation did not change.
Please investigate the problem.
- victorAnswered on April 07, 2016 at 10:08 AM
Can you please indicate if you are still not able to view the advance tab in the preference settings.
When reviewing your form, I was able to verify that the form is encrypted.
Please save the encryption key in a secure place. as if you lose this you will no longer be able to view your submission.