What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Some of the fields are not appeared on the preview

    Asked by Shi Rui  on April 07, 2016 at 06:43 AM



    Please refer to below link. The name field is missing however it shown in the preview page. Appreciate if you can fix it ASAP.






    Shi Rui

    Page URL:

  • Profile Image
    JotForm Developer

    Answered by mert on April 07, 2016 at 10:04 AM

    Hi Shi,

    Currently, I can monitor the related part of the form with having any issue. Please, check it from the below:


    Probably, the issue is related with your browser caches, please try to clear them and try again. Please, don't forget to let us know the results.