Adobe eSign widget not working - error message when sign button is clicked

  • orangetheoryfitnessnaples
    Asked on April 7, 2016 at 8:07 AM

    EchoSign widget was working fine then stopped working. Says it failed when it is clicked on 

    Jotform Thread 812630 Screenshot
  • Huberson
    Replied on April 7, 2016 at 11:06 AM

    One thing that could cause this error is if the Widget was not authenticated. If it is not the case, please try re-authenticate the Widget to see if that fixes the problem.

    Do give us a feedback about it.