What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Adobe eSign widget not working - error message when sign button is clicked

    Asked by orangetheoryfitnessnaples on April 07, 2016 at 08:07 AM

    EchoSign widget was working fine then stopped working. Says it failed when it is clicked on 

    Screenshot
    stopped working then EchoSign
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    Answered by Huberson on April 07, 2016 at 11:06 AM

    One thing that could cause this error is if the Widget was not authenticated. If it is not the case, please try re-authenticate the Widget to see if that fixes the problem.

    Do give us a feedback about it.