backend data transfer encryption

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    Asked on April 07, 2016 at 10:30 AM
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    Answered on April 07, 2016 at 12:18 PM

    Update (April 19, 2018) HIPAA is available for our Gold and Silver plans. 


    May we know what exactly do you need to know, please? Are you asking about how our data is being encrypted and how secure it is during transfers? 

    Please be informed that Jotform has a very powerful cloud of servers whose storage is encrypted and provides security protection against malicious attacks like SQL injection and denial of service (DDOS) attacks. All of our SSL certificates support high-grade 256-bit encryption. Our forms embed codes and the default links we provide are 100% using the HTTPS protocol (SSL)  by default. Therefore, the data transmissionfrom the person who submits the information to our servers are done in an encrypted manner.

    I would suggest you check this thread opened by our manager.



    Also, I would suggest you check this guide as well.


    I hope this helps. Otherwise, please let us know. Thank you.

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    Answered on April 13, 2018 at 10:02 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 24, 2018 at 07:15 AM

    Update: HIPAA is available for the Silver plan as well.