What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I clear incomplete payments in my jotform paypal that I did when testing in sandbox

    Asked by dmooreokea on April 07, 2016 at 10:44 AM
    JotForm incomplete payments sandbox jotform PayPal
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    JotForm Support

    Answered by Kiran on April 07, 2016 at 12:04 PM

    I understand that your JotForm is having incomplete payments and you want to clear them. You may delete the incomplete payment submission from the pending submissions.

    https://www.jotform.com/help/135-How-to-View-Incomplete-Payments

    You may be also interested in taking a look at PayPal Incomplete Payment FAQs for more information on this.

    https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    Hope this information helps!