Form Disabled

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    Asked on April 07, 2016 at 12:52 PM

    Hi!  I just created my first form and now it says "Form Not Found...This Form Has Been Disabled"

    How do we correct this?

    Thank you


    I'm want to install this form in my website. I'm currently building

    my website on a temporary Wordpress platform until we go live.




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    Answered on April 07, 2016 at 02:01 PM

    I would like to apologize for any inconvenience. I have checked the form and found out that it has fields that collect sensitive information such as credit card details that violates our Terms of use. Unless those fields are deleted, the account will be on auto-suspension status and will not be accessed and your forms will remain disabled.

    I have removed those fields on your form manually and reinstated the account. Please be reminded that we have an anti-phishing system that monitors every forms 24/7 and marks it if being suspected of phishing activity.

    If you have questions, please feel free to contact us anytime. Thank you.