What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    New form will not open

    Asked by carvetiicoffee on April 07, 2016 at 12:59 PM
    new form open
  • Profile Image
    JotForm Support

    Answered by BJoanna on April 07, 2016 at 02:07 PM

    Are you unable to open your form inside of From Builder or inside of browser? 

    I have checked form  https://form.jotformeu.com/60974999883382 that was last modified on your account and I was able to open it inside of Form Builder and I was able to open it in new browser tab.

    It was probably temporarily issue. If you are still unable to open your form, please explain in more details where the new form will not open. Also if possible please provide us a screenshot. 

    Let us know if you need further assistance.