What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    We are considering using JotForm, how does it prevent spam from getting to our email?

    Asked by Loren  on April 07, 2016 at 01:37 PM

    Hello, I am part of a small business that is looking to change how forms are currently developed on our website. We’ve had issues where spammers use our forms to send junk mail. Is there anything that JotForm does that stops unwanted spam from reaching us?

  • Profile Image

    Answered by victor on April 07, 2016 at 02:21 PM

    Jotform has certain methods for spammer to submit forms. I suggest you review an answer given by my colleague.


    As you can see, the easiest is to place a Captcha field

    I personally like to last suggestion in which includes a hidden field. If bots are used, it will fill all the fields, including the hidden. If you create a condition, which verifies if the field is hidden is filled or not. If it is filled then hide the submit button. This prevents bots to submit forms.