Why am I getting 'Reached your limit' message

  • katymillerphotography
    Asked on April 7, 2016 at 1:43 PM

    When I go to send out a form, I am getting a reached my limit message?  I will attach a picture.  When I check my usage, I have plenty left.  

    Jotform Thread 813021 Screenshot
  • Mike_G JotForm Support
    Replied on April 7, 2016 at 2:27 PM

    We would like to apologize for any inconvenience, however, sharing forms via email through Publish is limited to 20 emails per account for free accounts. You may try to use that feature and email your form again after an hour.

    Let us know if you need any further assistance. Thank you.

  • katymillerphotography
    Replied on April 7, 2016 at 2:34 PM

    Thank you!  Is there another way I should be sending my forms to my clients or do I just need to upgrade my account?

  • Kiran Support Team Lead
    Replied on April 7, 2016 at 3:09 PM

    You may get the direct link of your JotForm so that you can share the link by sending an email using your email interface. 

    Why am I getting Reached your limit message Image 1 Screenshot 30

    You may also share the form using the Social networks from the Share Form button.

    Why am I getting Reached your limit message Image 2 Screenshot 41

    Hope this information helps!