I'm not getting the checked items from the checkbox in the notification email

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    AMOVolleyball
    Asked on April 07, 2016 at 02:03 PM

    Also, within the check box tool there are multiple options, but when the notification email sends the users information, the form does not identify the specific boxes checked. 

    Example: Monday Availability 5-6p, 6-7p, 7-8p .. if 2 out of 3 are checked, we are unable to know this information. 

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    Welvin
    Answered on April 07, 2016 at 02:07 PM

    I would suggest re-creating your notification to correct the fields. Here's how to delete your current notifier: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

    Here's how to create a new one: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

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    AMOVolleyball
    Answered on April 07, 2016 at 02:45 PM
    Thank you for your help, but unfortunately it does not answer my questions.
    Maybe I did a terrible job of explaining my problem..
    The information within the message we receive from a person who has
    submitted a form to us is not visible. We are not able to see which times
    the person is available to work
    Thank you for your help in advance!
    ...
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    Welvin
    Answered on April 07, 2016 at 03:03 PM

    Well, since the checkbox fields aren't required, someone can just skip it and submit the form. I think this is what happen to the two submissions in your form. If you needed someone to complete the checkbox, I would suggest making them as required.

    I have tested your form and the checkboxes are there so that works. 

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    AMOVolleyball
    Answered on April 07, 2016 at 03:45 PM
    Thank you for your help!!
    ...
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    Welvin
    Answered on April 07, 2016 at 03:50 PM

    You're welcome. Please contact us again if we can help in any way.