What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm not getting notifcation emails

    Asked by emotionchicago on April 07, 2016 at 03:18 PM


    My email address is info@emotionchicago.com and i'm unable to receive any notifications to this email address.  I have tried changing the email address as well but no luck. I think something might be wrong with my account. Can you please let me know. 



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    JotForm Support

    Answered by Mike on April 07, 2016 at 04:11 PM

    Thank you for contacting us.

    Have you already removed your email address from our bounce list? According to the account email history, the messages are being successfully sent at the moment.