delete existing payment tool

  • rrivkin
    Asked on April 7, 2016 at 4:36 PM
  • Boris
    Replied on April 7, 2016 at 4:55 PM

    If you want to delete a payment tool from your form, you can do so by editing your form in our Form Builder, selecting the payment field, and clicking its X-shaped icon:

    delete existing payment tool Image 1 Screenshot 30

    When removing a payment field, it will ask you whether you want to keep the products or not. Keeping the products is useful if you want to use the same products in the future, even through a different payment tool on that form.

    delete existing payment tool Image 2 Screenshot 41

    If you are simply trying to switch the payment tool, for example, from using Paypal to using Stripe, then it would be recommended to keep the products.

    if you need further clarifications or assistance, let us know and we will be happy to help.