Cannot save form

  • pattiigsmn
    Asked on April 7, 2016 at 4:50 PM

    Hi-

    I am trying to update a form but cannot save form. 

    Page URL: http://igsmn.com/contact-us/
  • BJoanna
    Replied on April 7, 2016 at 5:22 PM

    This is how you form looks like.

    Cannot save form Image 1 Screenshot 20

    I have cloned you form and I was able to add new fields to my cloned form and save it without any issues. 

    Is the save button not working, when you try to save your form? 

    https://www.jotform.com/help/206-How-to-Save-a-Form 

    Are you still unable to update your form? What are you trying to change on your form? 

    If you are still unable to update your form, please try with different browser to see if that will resolve your issue.

    Also please provide us more details about changes that you are trying to make. If possible provide us a screenshot of your issue. 

    Let us know if you need further assistance.

  • pattiigsmn
    Replied on April 7, 2016 at 5:23 PM

    Hi- Thank you for your quick reply. It turns out the problem was with our firewall!

     

    Patti

  • BJoanna
    Replied on April 7, 2016 at 5:26 PM

    I am glad to hear that you were able to resolve your issue.

    Fell free to contact us if you have any other issues or questions.