What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account has been suspended

    Asked by Ross Christopher on March 03, 2012 at 10:43 AM

    My account has been suspended for 'phishing'. This is incorrect, your form are being used on my band's webpage as a contact us and book a gig form

    my username is rchristopher1

    Please re-activate it

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    JotForm Support

    Answered by liyam on March 03, 2012 at 10:47 AM

    We apologize for this.

    Your form was detected and thought to be suspected for phishing by our anti-phishing form filter.  This process of suspension was done without human intervention.

    I have now reactivated your account.  You may now log back in and access your forms.

    If you have other questions or concerns, please do let us know.

    Thanks.

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    Answered by rchristopher1 on March 03, 2012 at 10:50 AM

    Thank you for the quick reply