What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You must be refering to the Notification E-mail.
Please review the user guide on how to: Setting-Up-Email-Notifications
I also recommend signing up for an account if you haven't done so yet.
You can use this link https://www.jotform.com/signup to signup using your email account.
Hope this help. Let us know how we can be of further assistance.