What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form not saving

    Asked by bigmeltz on April 08, 2016 at 01:41 AM

    My form has been trying to save for a few hours. I opened the form in a new tab to see if it saved, and it didn't. 

     

    I included the link. Can you make sure it saves? It took me so long to create. 

    Page URL:
    https://www.jotform.com//?formID=60968058931163#design

    form not saving create saved new tab saving designer tool designer save button
  • Profile Image
    JotForm Support

    Answered by Mike_G on April 08, 2016 at 02:27 AM

    I believe you have already opened a thread about this earlier. Form-not-saving

    Base on the link you have provided, it seems that you are trying to save the changes you made in the Designer page of your form, is that correct? What specific changes are you trying to apply?

    Were you able to save the form properly by clicking the save icon from the top left corner of the Designer page under the preview icon?

    Please refer to this thread.

    We will wait for your response. Thank you.