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rossallAsked on April 8, 2016 at 4:29 AM
I have followed previous advice but my option screens no longer look like that and in preferences advanced there is no longer a button.
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mert JotForm UI DeveloperReplied on April 8, 2016 at 4:36 AM
Hi there,
This feature is not enabled on the new "Preferences"; but we can easily open a old "Preferences" by adding a "&old" parameter to the end of URL. Please, see the example from the below:
https://www.jotform.com//?formID=60552980475361&old
After this step, you can easily enable the option called "Hide Empty Fields on Emails".
For further assistance, please do let us know.
Regards.
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rossallReplied on April 8, 2016 at 4:42 AM
Thank you I will do that. Is there any plans to add it to the new format?
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BJoannaReplied on April 8, 2016 at 5:03 AM
Hide Empty Fields feature will be added. However I am not sure if it will be added to new Preferences wizard of new Emails wizard.
For now like my colleague suggested you can use old "Preferences" by adding a "&old" parameter to the end of URL.
Feel free to contact us if you have any other questions.