How can I hide empty fields in Autoresponder

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    rossall
    Asked on April 08, 2016 at 04:29 AM

    I have followed previous advice but my option screens no longer look like that and in preferences advanced there is no longer a button.

     

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    mert
    Answered on April 08, 2016 at 04:36 AM

    Hi there,

    This feature is not enabled on the new "Preferences"; but we can easily open a old "Preferences" by adding a "&old" parameter to the end of URL. Please, see the example from the below:

     

    https://www.jotform.com//?formID=60552980475361&old

     

    After this step, you can easily enable the option called "Hide Empty Fields on Emails".

     

    For further assistance, please do let us know.

    Regards.

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    rossall
    Answered on April 08, 2016 at 04:42 AM

    Thank you I will do that.   Is there any plans to add it to the new format?

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    BJoanna
    Answered on April 08, 2016 at 05:03 AM

    Hide Empty Fields feature will be added. However I am not sure if it will be added to new Preferences wizard of new Emails wizard.

    For now like my colleague suggested you can use old "Preferences" by adding a "&old" parameter to the end of URL.

    Feel free to contact us if you have any other questions.