What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting error bandwidth over limit

    Asked by ptimpone on April 08, 2016 at 10:30 AM
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    Answered by victor on April 08, 2016 at 11:46 AM

    The bandwidth limit error normally appears when you have tried downloading a file many times. Jotform is not meant to work as a file server to share files. We have implemented a restriction so people will not abuse our bandwidth.

    You may only download 10 times if files are 10MB or larger. For smaller files, you may download it 100 times per month.

    Please let us know the file that you are having problems with and we will be glad to review the issue.