What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is NOT open today?!

    Asked by AE_Corp on March 03, 2012 at 02:21 PM

    Please answer me to e-mail

    helia@online.ru

     

    Thank's!

    Page URL:
    http://www.facebook.com/SanteExo?sk=app_175819282507334

    Screenshot
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    Answered by anartwork on March 03, 2012 at 02:58 PM

    Did you make changes on your form? Can you please check if the source code is correct? 

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    Answered by AE_Corp on March 03, 2012 at 03:15 PM

    No, I didn't change the form. (yesterday all was OK)

    After I notiсed the problem,

    I just tryed to change in Facebook description between 

    http://www.jotform.com/form/13141224262 

    and

    http://www.jotformeu.com/form/13141224262

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    Answered by AE_Corp on March 03, 2012 at 03:32 PM

    Now it's working!

    What was the matter???

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    Answered by anartwork on March 03, 2012 at 03:37 PM

    Actually both links work. It could be a minor technical issue on the server because I also have a jotform on my site and it doesn't have any problems at all. Is this the first time this happened?

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    Answered by AE_Corp on March 03, 2012 at 03:51 PM

    "404 Not Found" - FIRST time!

    Sometimes my form opened with a long-long delay. :-(

    In this case I went to www.jotform.com and made re-save the form.

    It helped...

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    JotForm Support

    Answered by Goldo on March 03, 2012 at 06:25 PM

    Glad to know Re-saving the form worked.

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    Answered by jimmyf3l1pe on March 03, 2012 at 06:41 PM

    I'm having same problem, some solution?

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    JotForm Support

    Answered by Goldo on March 03, 2012 at 06:48 PM

    Hi Jimmy,

    Try Re-Saving the form same as what AE_Corp did. It might just have been a glitch on Jotform's server. Hope it works for you too.

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    Answered by jimmyf3l1pe on March 03, 2012 at 07:01 PM

    Thanks Goldo,

    I tried but did not work.

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    JotForm Support

    Answered by idarktech on March 03, 2012 at 07:03 PM

    @jimmyf3l1pe,

    May we know the website URL containing your form so we could check it here? Thanks in advance.

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    Answered by jimmyf3l1pe on March 03, 2012 at 07:08 PM

    I'm using this links

    http://form.jotform.com/form/20441320451/

    https://secure.jotform.com/form/20441320451/

    in that app for a facebook

    http://apps.facebook.com/salva-calouro.


    =|

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    JotForm Support

    Answered by idarktech on March 03, 2012 at 07:28 PM

    @jimmy

    One of our Facebook Guide is already Deprecated. May we know if this is the guide you were using to? http://www.jotform.com/help/125-Adding-Forms-to-Facebook-Static-HTML-App-Method- If not, please try that and let us know if that helps or not. 

    Thanks.

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    Answered by jimmyf3l1pe on March 03, 2012 at 08:35 PM

    Thanks for all =D

    I'm using method that idarktech said and now is work.