Default account email address is incorrect

  • UEAN
    Asked on April 8, 2016 at 12:13 PM

    hello, when I put my mail to receive tickets automatically added one more name to the mail and the mail that makes this wrong and the message does not reach its destination

     

     

    Jotform Thread 813877 Screenshot
  • David JotForm Support
    Replied on April 8, 2016 at 1:20 PM

    The test email will always be sent to the default email address associated with your account.  This is currently set to "sebastian.altamirano@iuean.edu.artamirano".  You can change the default address associated with your account from your account setting page.  If you are trying to change the email address your notifications are sent to please refer to our user guide:

    http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients

    To test a new recipient, you would need to send a submission through the form.