What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Custom PDF: modification made in PDF report do not reflect in the report

    Asked by MaxxMarcelo on April 08, 2016 at 02:21 PM


    I have problems with PDF Files. I created a form where i positioned each fields in certain places. Time to print the PDF file... The same fields appear desconfigured in different places, making the most difficult form to understand. How i can solve this?

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    Answered by victor on April 08, 2016 at 03:37 PM

    Unfortunately, we currently have an issue with custom PDF reports. It seems that the modifications made in the PDF report are not being reflected when printing the PDF

    Our team currently has a ticket open and are reviewing and analyzing the problem. As soon as they have any update, we will let you know.

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    JotForm Support

    Answered by NicholasWestley on April 12, 2016 at 03:15 AM


    This problem should now be resolved.  Sorry for the delay.  Please let us know if you continue to have problems.