What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My Account is suspended

    Asked by wan nordin  on April 08, 2016 at 02:23 PM

    Please help me to resolve this issue

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    JotForm Support

    Answered by david on April 08, 2016 at 03:31 PM

    We do not allow for the collection of usernames and passwords through forms.  Your form "Borang Keahlian Dana2u" asks for both.  I removed the username and password fields from your form and reactivated your account.  If you have any further forms the ask for such information, I would recommend removing the fields from those forms as well.

    If username and/or passwords fields are not removed, your account will likely be suspended once again.