What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    im currently on the free plan and have reached my monthly views and submissions. Will i start all over next month or am i forced to upgrade?

    Asked by Bobby  on April 08, 2016 at 04:01 PM

    im currently on the free plan and have reached my monthly views and submissions, my forms have been disabled. Will i start all over next month and have my forms enabled again or am i forced to upgrade? also i have this form on a home page. if someone goes to my sites homepage does that count as 1 view? 

    Submissions next all and
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    Answered by Huberson on April 08, 2016 at 05:34 PM

    Yes, you views and submissions count will be reset on the first day of next Month - But it is a long time to wait since this Month has just started. My suggestion would be to upgrade if you do not want to miss any submission.

    Yes, it is also counted as 1 view even if the form is on your website - Form-View-Limits-What-is-it-all-about.

    Unless it is where you really want it to be, it is best to have the form on a page with less traffic than the home page to avoid unnecessary views.