forms coming up disabled

  • jasonmariah
    Asked on April 8, 2016 at 4:17 PM

    Hi, all our forms are coming up as "disabled" 

     

    please advise how to get these forms back working 

     

    Jason

  • Mike_G JotForm Support
    Replied on April 8, 2016 at 6:09 PM

    I have checked your account and found out that one of your forms violates our terms of use when it comes to collecting sensitive information and is considered to be phishing. Your account got suspended and your forms disabled because our anti-phishing systems suspected and marked that form that resulted to automatic suspension of your account. 

    I have deleted the fields on your form, Summer iHouse Americanos, that collects sensitive credit card details and re-activated your account. Please refrain from having fields that violate our terms of use as we are very strict about this matter.

    forms coming up disabled Image 1 Screenshot 20

    Thank you.