My format on customized pdf is not the same on the out put

  • Profile Image
    dtaft001
    Asked on April 08, 2016 at 05:12 PM

     

    What I have created in the 'customized' pdf does not output to what it used to.  Has something changed on your end?

     

     

     

  • Profile Image
    victor
    Answered on April 08, 2016 at 06:29 PM

    Thank you for contacting us. Unfortunately, we currently have a small issue with customized PDFs. As you indicated when making some adjustments in the PDF report, this are not reflect in the output.

    Our back end team already have a ticket open for this issue and are currently working on the problem. We will be updating you as soon as we have any update.

    Thank you for your patience.

  • Profile Image
    NicholasWestley
    Answered on April 12, 2016 at 03:05 AM

    Hi,

    This problem should now be resolved.  Sorry for the delay.  Please let us know if you continue to have problems.

    Regards,

    Nicholas

  • Profile Image
    dtaft001
    Answered on April 12, 2016 at 08:42 AM

    Thank you