JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Email Notification: How to send an email based on user selection?Asked by Lola on April 08, 2016 at 07:53 PM
I have a client she has a paid account. She has a travel agency.
We would like to create a condition on the form.
Where we ask - Do you want travel insurance. If people decline No, we would like an email document sent to them separately if they decline travel insurance. This is only for those that decline. travel insurance.
Of course we would still like them to get a confirmation and a copy of what they filled, but again if they decline and do not want travel insurance a separate document email sent after submission. What is the best way to do this condition.
Then you will need to create the condition, the same as you have provided, this will trigger that email only if the answer to the specified question is "No".
Take a look on this guide, there you will find detailed information about this and how to achieve it: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-Selection.
Hope this will help you.