FORM NOT FOUND

  • viviaryieana
    Asked on April 8, 2016 at 8:51 PM

    Hello there, can u help me.

    my problem is my form not found. form is dsabled.

    can u help me to fix this one.

     

    thank u so much for you help.

    and another thing, i want remove the payment method. i use offline payment. thank u dear

  • Chriistian Jotform Support
    Replied on April 9, 2016 at 1:42 AM

    Hi,

     

    Sorry for the inconvenience. Looks like your form was flagged by our phishing detector due to some suspicious fields. However, I checked your form and the fields and I see nothing suspicious. I have re-activated your account. You should be able to login now.

     

    I don't see a payment widget in your form. Do you want a field to be removed from your form? If so, please give us the name of the field. You may also attach a picture in this thread so we can see which field you want to be removed.

    FORM NOT FOUND Image 1 Screenshot 20

  • viviaryieana
    Replied on April 9, 2016 at 6:38 AM

    hello, thank u for your reply.

    however, i log out and then log in again. still the form not found.

    https://form.jotformeu.com/60985248012355

    can u advice me what should i do. thank u

     

    fot the payment, i dont want use any payment widget since it offline payment.

  • viviaryieana
    Replied on April 9, 2016 at 6:40 AM

    FORM NOT FOUND Image 1 Screenshot 20

     

  • liyam
    Replied on April 9, 2016 at 8:03 AM

    Hello viviaryieana,

    Can you try clearing your browser's cache if it's still not loading the form from your end?  I have also cleared your form's cache on your account just to be sure.

    Please do let us know if the problem persists.

    Thanks.