- viviaryieanaAsked on April 08, 2016 at 08:51 PM
Hello there, can u help me.
my problem is my form not found. form is dsabled.
can u help me to fix this one.
thank u so much for you help.
and another thing, i want remove the payment method. i use offline payment. thank u dear
- JotForm SupportChriistianAnswered on April 09, 2016 at 01:42 AM
Sorry for the inconvenience. Looks like your form was flagged by our phishing detector due to some suspicious fields. However, I checked your form and the fields and I see nothing suspicious. I have re-activated your account. You should be able to login now.
I don't see a payment widget in your form. Do you want a field to be removed from your form? If so, please give us the name of the field. You may also attach a picture in this thread so we can see which field you want to be removed.
- viviaryieanaAnswered on April 09, 2016 at 06:38 AM
hello, thank u for your reply.
however, i log out and then log in again. still the form not found.
can u advice me what should i do. thank u
fot the payment, i dont want use any payment widget since it offline payment.
- viviaryieanaAnswered on April 09, 2016 at 06:40 AM
- JotForm SupportliyamAnswered on April 09, 2016 at 08:03 AM
Can you try clearing your browser's cache if it's still not loading the form from your end? I have also cleared your form's cache on your account just to be sure.
Please do let us know if the problem persists.