What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mailchimp Integration: Ability to view error logs whenever the integration fails

    Asked by bracca on April 09, 2016 at 01:31 AM

    Hi,

     

    First of all, I'm really enjoying the jotForm platform and it's a really well done product.

     

    I'm testing the integration with Mailchimp and Paypal, and currently the Mailchimp integration isn't working. I suspect that's due to field type mismatch between jotForms and Mailchimp lists.

     

    I would like to request jotForm to have a feature to show me the errors for the integration, having the integration failing silently is a pretty bad experience.

    Thanks.

     

    Luciano Pacheco

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    JotForm Support

    Answered by Chriistian on April 09, 2016 at 03:37 AM

    Hi, I will have to separate this into 2 threads so we can raise ticket for MailChimp and PayPal, repectively. Please see the other thread here - https://support.jotform.com/answers/814372.

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    JotForm Support

    Answered by Chriistian on April 09, 2016 at 03:43 AM

    I have escalated this feature request to our development team. You will be informed on this thread if there are updates.

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    JotForm Support

    Answered by NeilVicente on May 22, 2016 at 05:12 AM

    Hi,

    As a matter of fact, you can view MailChimp errors on your MailChimp account's API dashboard. You'll be able to see API calls made for the last 24 hours as well as errors ,if there are any.

    Cheers!