What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    getting max use when i have only sent 3 forms why is this happining

    Asked by suebillthompson on April 09, 2016 at 11:04 AM
    3 max Getting sent
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    JotForm Support

    Answered by BDAVID on April 09, 2016 at 01:02 PM

    You are asking for sensitive information, that is not allowed as part of our terms of use: http://www.jotform.com/terms/

    "Phishing. You agree that Company may terminate your JotForm Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    Those fields have been removed, please use any of our integrated payment gateways if you need to have a payment form:

    https://www.jotform.com/help/47-Order-Form-Basics

    https://www.jotform.com/help/49-Order-Form-Types

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Your account is active again, let us know if you need more help.