What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Over form limit

    Asked by motumas on April 09, 2016 at 01:06 PM
    form limit view limit
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    Answered by Huberson on April 09, 2016 at 02:05 PM

    I have looked at your account it does not look like you have reached any limit, are referring to another account by any chance?

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    Answered by motumas on April 09, 2016 at 02:49 PM

    When you go to the website look at the footer and the contact page, then hover over it with a mouse, right click (inspect) tab to "console"

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    Answered by motumas on April 09, 2016 at 02:52 PM

    http://form.jotformpro.com/form/20565155749965

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    JotForm Support

    Answered by Welvin on April 09, 2016 at 03:30 PM

    You have exceeded your Form Views limit and this is the reason why your forms are currently showing the form over quota error.

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    I reset your limit and reactivated your account. Your forms should be up now. 

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    Answered by motumas on April 09, 2016 at 03:32 PM

    Where did all the data go?  It is not working on the site.

     

    I did clear the cache/.,

     

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    JotForm Support

    Answered by jonathan on April 09, 2016 at 03:37 PM

    I checked your account/username motumas and I see it Active and available at this time already. Can you please try login to the account at https://www.jotform.com/login

    I checked the form http://www.jotformpro.com/form/20565155749965 you mentioned and I see it belongs to a different account/user. But that account was Active and available as well.

    Let us know if there are still issue.

    Thanks.

     

     

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    Answered by motumas on April 09, 2016 at 03:57 PM

     

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    Answered by motumas on April 09, 2016 at 03:58 PM

    http://form.jotformpro.com/jsform/20566214483957 Failed to load resource: the server responded with a status of 404 (Not Found)

     

    The above link is what is in the details of the contact page.  It still doesn't work.

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    Answered by motumas on April 09, 2016 at 04:00 PM

     

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    JotForm Support

    Answered by jonathan on April 09, 2016 at 04:07 PM

    The form http://www.jotformpro.com/form/20566214483957 and account  is Active and available as of this time of checking


     

    Can you share to us the URL of the website from this image 

     

    we will check the form on the website also.

     

     

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    Answered by motumas on April 09, 2016 at 04:44 PM

     http://form.jotformpro.com/form/20565155749965 

     

    This is the link associated with my site.  I no longer have a plug in from jotform, that I remember ever having one.  Someone else set this up.

     

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    JotForm Support

    Answered by jonathan on April 09, 2016 at 04:55 PM

    The URL you are using http://form.jotformpro.com/form/20565155749965 is wrong

     

    Should be like this https://www.jotformpro.com/form/20565155749965 as you can see it is working

     

    try re-embed the form on the website. Follow this user guide: Adding-a-Form-to-a-Web-Page

     

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    Answered by motumas on April 09, 2016 at 05:02 PM

    Can you please just put everything back the way it was?

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    JotForm Support

    Answered by Chriistian on April 09, 2016 at 10:42 PM

    Are you referring to this site - http://www.digbyrose.com/? I checked the home page of the site and I was able to see the Contact Us form in the footer of the page.

     

    However, on the Contact Us page, the form was not loaded.

     

    Can you try to use this URL - http://www.jotformpro.com/jsform/20566214483957 instead of this http://form.jotformpro.com/jsform/20566214483957 ?

     

    You can use the following script code to embed the form.

    <script type="text/javascript" src="http://www.jotformpro.com/jsform/20566214483957"></script>