When registrant edits their submission via the link I inserted in the email Auto Responder, the calculation doesn't work

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    Asked on April 09, 2016 at 02:34 PM

    The TOTAL field in my form shows blank and the former calculation disappears even when the fields driving the calculation are not touched.  For example, if the person edited their phone number and resubmitted the form, the calculation ceases to function.


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    Answered on April 09, 2016 at 02:51 PM

    I believe this is because of the option "Wait for input before including the field in calculation" in your form calculation widget.


    When the form is loaded in edit mode, the conditions and other settings like this is still implemented. The form is waiting for an input action coming from your user before doing this calculation. It would be best to disable this option for this case.

    Let us know if that works.

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    Answered on April 09, 2016 at 03:45 PM
    You ROCK!! That was it!
    Thanks so much!
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    Answered on April 09, 2016 at 04:09 PM

    Great! :-) On behalf of Charlie, you are welcome.

    Feel free to contact us anytime should you require further assistanc.