What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Yes, it is possible to customize the auto-responder email, you only need to click on the email icon, you will find it on the top toolbar while in the Form Builder:
Here, you could found the wizard either on the new UI or the old one, if you encounter the new UI, then follow these steps:
Click on the Edit button:
You will get the edit section as soon as you click on the edit button and there you will be able to add the text that you want, you may also add images or remove fields from your form.
If you are still using the old UI, when you click on the email icon you will get the same as the image below, the indicated email is the auto-responder, all look the same:
Once you click on the auto-responder you will get a window like the next one, you are able to customize the email there.
If this does not help, please provide us a bit more about what are you looking for, we will be glad to help you to achieve it.