- ohiozetadayAsked on April 10, 2016 at 08:59 PM
Am I going to get bill one more time for $19.00? I just canceled my subscription and it said it will be downgraded on 4/16. Just checking to see if I will also get billed at that time?
- JotForm Supportashwin_dAnswered on April 10, 2016 at 09:57 PM
Upon checking your account, I found that you have paid through PayPal. Please be noted that subscription needs to be cancelled from your own PayPal account. You may like to take a look at the following guide on how to cancel your paypal subscription: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
Your PayPal subscription number is: S-9TH313452B0665341.
Once you cancel your subscription from your PayPal account, you will not be billed again.