Will I get billed one more time?

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    Asked on April 10, 2016 at 08:59 PM

    Am I going to get bill one more time for $19.00?  I just canceled my subscription and it said it will be downgraded on 4/16.  Just checking to see if I will also get billed at that time?



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    Answered on April 10, 2016 at 09:57 PM

    Hello ohiozetaday,

    Upon checking your account, I found that you have paid through PayPal. Please be noted that subscription needs to be cancelled from your own PayPal account. You may like to take a look at the following guide on how to cancel your paypal subscription:  https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription 

    Your PayPal subscription number is:   S-9TH313452B0665341.

    Once you cancel your subscription from your PayPal account, you will not be billed again. 

    Thank you!