Will I get billed one more time?

  • ohiozetaday
    Asked on April 10, 2016 at 8:59 PM

    Am I going to get bill one more time for $19.00?  I just canceled my subscription and it said it will be downgraded on 4/16.  Just checking to see if I will also get billed at that time?

     

    Thanks!

  • Ashwin JotForm Support
    Replied on April 10, 2016 at 9:57 PM

    Hello ohiozetaday,

    Upon checking your account, I found that you have paid through PayPal. Please be noted that subscription needs to be cancelled from your own PayPal account. You may like to take a look at the following guide on how to cancel your paypal subscription:  https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription 

    Your PayPal subscription number is:   S-9TH313452B0665341.

    Once you cancel your subscription from your PayPal account, you will not be billed again. 

    Thank you!