Multiple submissions are disabled for this form

  • rubsilva
    Asked on April 10, 2016 at 9:00 PM

    Hi there,

     

    I get this error message when I try to post another entry.

    However, I guess the check is not activated because I didn't choose "check cookies" or "check cookies and IP", the opposite: it's "Not check" but this error remains.

     

    Help me plz!

    Thanks in advance!

     

    Rubens

  • Chriistian Jotform Support
    Replied on April 10, 2016 at 9:58 PM

    I cloned your form and noticed that a Unique Question was added to the form.

    Multiple submissions are disabled for this form Image 1 Screenshot 30

     

    The field CPF was set as the Unique Question, so if the same value as the previous submissions was entered in the CPF field, then you will get the message "Multiple submissions are disabled for this form". 

    To resolve the issue, please remove the CPF from the Unique Question option and set it as No Check.

    Multiple submissions are disabled for this form Image 2 Screenshot 41

    You can also check out this guide for more information on the Unique Question: How to set Form Limits Based on a Unique Question

    If you need further assistance, please let us know.
    Regards.