What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Multiple submissions are disabled for this form

    Asked by rubsilva on April 10, 2016 at 09:00 PM

    Hi there,


    I get this error message when I try to post another entry.

    However, I guess the check is not activated because I didn't choose "check cookies" or "check cookies and IP", the opposite: it's "Not check" but this error remains.


    Help me plz!

    Thanks in advance!



    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on April 10, 2016 at 09:58 PM

    I cloned your form and noticed that a Unique Question was added to the form.


    The field CPF was set as the Unique Question, so if the same value as the previous submissions was entered in the CPF field, then you will get the message "Multiple submissions are disabled for this form". 

    To resolve the issue, please remove the CPF from the Unique Question option and set it as No Check.

    You can also check out this guide for more information on the Unique Question: How to set Form Limits Based on a Unique Question

    If you need further assistance, please let us know.