What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The new code won't work in cargo.

    Asked by emeea on April 11, 2016 at 04:43 AM
    Hello, that code works. But what if you want to change some of the words in the form? the new code won;t work.. in cargo.
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    JotForm Support

    Answered by Chriistian on April 11, 2016 at 04:51 AM

    If I understand correctly, you have embedded the form to Cargo using the iFrame embed code, and you want to make some changes to your form?

    Since you are using the iFrame embed code, you will be able to make changes in your form using the form builder. The changes you have made will be automatically applied to your form. Simply save the form once you are done editing and the changes should reflect when you view your cargo page.

    For more information, you can also check out this guide: Getting the Form iFrame Code

    If you need further assistance, please let us know.
    Regards.

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    Answered by emeea on April 11, 2016 at 05:13 AM

    Thank you for your very fast reply.

    I am not able to copy and paste the code from within Jobform to work inside Cargo website. When I pasted in this code: <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/60624552993361" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"></iframe>

    it worked. However, when I make changes to the basic template using the form builder, and press save, it does not automatically reflect on my cargo page...

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    JotForm Support

    Answered by Nik_C on April 11, 2016 at 05:30 AM

    Could you please try to embed your form via iFrame again and see if that will work?

    You couldn't copy the whole code most probably because of break tags, so only code between iframe tags will work.

    We'll wait for your response.

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    Answered by emeea on April 11, 2016 at 06:03 AM

    I have just made some basic text changes to your very first template. The new code is this:

     <iframe id=”JotFormIFrame” onload=”window.parent.scrollTo(0,0)” allowtransparency=”true” src=”https://form.jotform.co/61012450089851” frameborder=”0” style=”width:100%; height:663px; border:none;” scrolling=”no”> </iframe>

     

    When I copy and paste it into to Cargo, I get  a box saying 404 file not found...

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    Answered by emeea on April 11, 2016 at 06:05 AM

    this shows the new code above the original code that worked...

     

     

     

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    JotForm Support

    Answered by Chriistian on April 11, 2016 at 06:27 AM

    Perhaps there may be some conflict when adding two iFrames to the page. Can you please try removing the other iFrame code to see if that resolves the issue? 

    Please let us know how it goes.
    Regards.

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    Answered by emeea on April 12, 2016 at 12:37 AM

    Hello, it has not solved the problem...404 file still remains...

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    JotForm Support

    Answered by Chriistian on April 12, 2016 at 02:14 AM

    Unfortunately I currently do not have an account invite on cargocollective to test your form. Please remove the rest of the code in the text area and try embedding this code to see if this method works. 

    <iframe

          id="JotFormIFrame"

          onload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotform.com/61012450089851"

          frameborder="0"

          style="width:100%;

          height:663px;

          border:none;"

          scrolling="no">

      </iframe>

    Please let us know if the issue persists.
    Regards.

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    Answered by emeea on April 12, 2016 at 02:40 AM

    Hello,

    I just tried something else. i pasted the new form number into the original code that worked and it has worked! now i will try to modify the code more and see if i can adjust it more! in this image attached, only the text is modified...

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    Answered by emeea on April 12, 2016 at 03:00 AM

    Hello! it is working now so thanks very much!

    Am i able to import google fonts into the form builder?

    Thanks again

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    JotForm Support

    Answered by Chriistian on April 12, 2016 at 04:12 AM

    I am glad to know that your issue has been resolved. I would like to inform you that it is indeed possible to use google fonts in your forms. Simply follow this guide to learn how: How to Use Google Fonts in your Form

    If you need further assistance, please let us know.
    Regards.

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    Answered by emeea on April 12, 2016 at 11:46 PM

    Hello,

    I have realised that I would like to design my form as the layout attached. Could you please let me know how to put the text in as placeholder to create an exact copy of this attachment? I want the background colour to fill the whole website page. Is this possible? Thank you so much.

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    JotForm Support

    Answered by Chriistian on April 13, 2016 at 01:13 AM

    I see that the previous issue from this thread has been resolved. To better assist you with your latest concern regarding the input fields, I have moved your question to a new thread. Please follow this link to view the thread: https://www.jotform.com/answers/817046.
    Regards.