- Check_inAsked on April 11, 2016 at 05:22 AM
I collect files submited along my form.
I only able to upload first 200 files (I'm receiving message the Max. 200 MB or 200 files allowed).. How can I upload all files together?
- JotForm SupportNik_CAnswered on April 11, 2016 at 05:53 AM
I'm not sure I understand, where you're trying to upload?
I checked your form, and I saw that limit for each upload field is 2mb or 4mb.
We'll wait for your response.
- Check_inAnswered on April 11, 2016 at 06:03 AM
Well, Looks like I mess the words.
I mean "download"
I'm trying to collect all submitted files from your server to my computer
Using this button. (on picture)
- JotForm SupportNik_CAnswered on April 11, 2016 at 06:44 AM
Ok, now I get it. Thank you!
The pop-up message that you see when you download all uploaded files from the form is just a warning. For example, if you have a total of 300-400 MB for all uploaded files, it will first let you download the first zipped file which is 200 MB and then download the remaining 200 MB file after. It is just a maximum number of files or file size that will download at once. So if you have more than 200 MB it will allow you to download next set of files after.
Please let us know if you have more questions.
- Check_inAnswered on April 11, 2016 at 07:07 AM
So, how can I get second/third/etc portions?
Every time I push this button, I've got one and the same zip file, which is about 161Mb and has about 90 folders inside with files for latest 90 submition.
It is one and the same very time.
What am I doing wrong?
- JotForm UI DeveloperberilAnswered on April 11, 2016 at 07:27 AM
There is limitation of downloading your submissions as 200 files . All submissions won't be included into a single zip file.
To solve that issue, we would be most grateful if you would also try to partially download as you see below.
Please, check the guide below for more information:
If this does not resolve the issue, please let us know and we will be glad to take another look.
- Check_inAnswered on April 11, 2016 at 08:13 AM
Great. It works.
A little bit tricky to find, but that is exactly what I need.
- JotForm UI DeveloperberilAnswered on April 11, 2016 at 08:20 AM
Great! We are glad to hear that, my solution worked for you. Feel free to contact us anytime. We will be happy to assist you.
- BenAnswered on April 11, 2016 at 08:42 AM
I have actually moved your post for you to a new thread here: https://www.jotform.com/answers/815226 Mikhail and we will be replying back to you on the same shortly, but yes, it is always recommended to open a new thread per subject / issue.