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  • Profile Image

    I logged in and I don't see my forms.

    Asked by Mary Snyder on April 11, 2016 at 08:46 AM

    I should have 2, they are used on my website daily, but I dont' see them listed on my account.

    Page URL:
    creaturecomforts

    My Forms and in my account daily used Them
  • Profile Image
    JotForm Support

    Answered by Kiran on April 11, 2016 at 09:19 AM

    I see that your account CreatureComforts is active in state and good in shape. Could you try logging using a private/incognito window or a different browser to see if you are able to view the forms in your account? The forms are in your account are operational and doesn't seem to be having any issue at the moment.

    If you need any further assistance, please let us know. We will be happy to help. 

  • Profile Image

    Answered by CreatureComforts on April 11, 2016 at 11:45 AM
    ok, I got it now. thank you!
    Betsy Snyder, co-owner
    Creature Comforts LLC
    2295 SR 124
    Russellville, AR 72802
    www.CreatureComfortsBoarding.com
    ---- On Mon, 11 Apr 2016 08:17:37 -0500 JotForm <noreply@jotform.com>wrote ----
    A new response has been received:
    Answered by Kiran
    I see that your account CreatureComforts is active in state and good in shape. Could you try logging using a private/incognito window or a different browser to see if you are able to view the forms in your account? The forms are in your account are operational and doesn't seem to be having any issue at the moment.
    If you need any further assistance, please let us know. We will be happy to help.
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    JotForm Support

    Answered by Kiran on April 11, 2016 at 12:41 PM

    Great! Glad to see that the issue is now resolved for you. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!!